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Home >> Services >> IT Services >> Managed Services - Features and Benefits
Managed Services - Features and Benefits
Your business success depends on your IT infrastructure. You need Integra Networks to deliver proactive services that not only keep your network up and running, but running effectively and efficiently.
Integra's complete "managed services" package means that you will see increased performance, security, and reliability - immediately, and at an affordable price.
Quick Response
 Integra Networks knows what issues are affecting your network, and can respond before they become critical
Intuitive comprehensive "central dashboard" keeps Integra Networks informed on the health of your network - colour-coded for fast problem determination (red, yellow, green)
Automatic alert dispatch to Integra Networks for guaranteed quick response to problems at your site
Security Monitoring
Flags unauthorized access attempts
Allows you to control the software content at your site
Ensures that your business resources are used appropriately - not for high-bandwidth interactive games or illegal peer-to-peer sharing
Flags account lockouts
Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
Detailed Site Level Inventory
Automatically collected, ensuring accuracy
Up-to-date hardware, software and patch information
Reports for planning and problem diagnostics
Graphical Performance Reporting
Graphical view with service level threshold lines for easy-to-read performance reports
Provides you with a basis for capacity management and upgrade planning
Automatically generated, ensuring accuracy
Integrated Trouble Ticket System
Trouble ticket system for problem logging, tech dispatch and resolution information
Provides you with a tracking system for work done by Integra Networks
Remote Management and Communication
Integra Networks can remotely resolve issues without expensive on-site visits (using a secure VPN system)
Very low bandwidth requirements - does not slow down your network response time
Easy to Install
Minutes for Integra Networks to download, install, and configure - no disruption to your work environment
Improved performance reporting, security, and asset management - immediately
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